Store Settings
Sign in, reset a password, or recover access
Sign in with an owner or staff account, or request a password reset if you cannot remember your password.
Before you start
- MintLGS website → Log in
- You need an active MintLGS owner or staff account.
What success looks like
- After signing in, you can open the tools allowed by your account’s permissions and the store’s current access status.
Quick start
The shortest path through this area.
- 1To sign in, open the MintLGS sign-in page, enter your account email and password, and click Sign In.
- 2If you forgot your password, choose Forgot password, enter your account email, and click Send Reset Link. Check your inbox and mail folders.
- 3Open the reset link from the email. Enter a different new password and matching confirmation, click Reset Password, then choose Go to login and sign in with the new password.
- 4If access is blocked by verification, billing, a deactivated staff account, or a required agreement, follow the message on that screen. Resetting a password does not change account access.
- 5Click Sign out when ending the session.
How this area works
Reference information for the choices on this page.
Important details
- A customer’s storefront account is separate from owner/staff access. Use the storefront account sign-in for customer orders and credit.
Troubleshooting
Choose the symptom that matches what you see.
The reset link expired or is invalid
Request a new link and use the latest message.
Sign-in succeeds but a page is forbidden
Check the account’s assigned permissions; password reset does not add permissions.
Continue with a related guide
Still stuck?
Open a support ticket. We’ll include this guide so you only need to explain what happened and where you got stuck.
Sign-in is required to protect store information.