Customers
Create or sign in to a customer storefront account
Sign in to your customer account, or create one for this store, to view your orders, event registrations, store credit, and saved details.
Before you start
- Storefront → Account
- Use a customer account for this store. Customer accounts are separate from MintLGS owner and staff accounts.
What success looks like
- After signing in, you can view your customer records for that store.
Quick start
The shortest path through this area.
- 1Open the account icon on the store’s website.
- 2Already have a customer account for this store? Enter your email address and password, then click Sign In.
- 3For a new account, click Create one. Enter your first name, last name, email address, password, and matching password confirmation, then click Create Account.
- 4Follow the link in the email. If it says Email verified, click Go to sign in. If the store already has your customer record, enter a password in Create Password and repeat it in Confirm Password. Click Reset Password, wait for the account setup confirmation, then click Sign In.
- 5After signing in, choose Overview, Orders, Events, Store Credit, Addresses, or Profile from the account navigation. On a phone, tap the current section name to open this menu.
- 6To reset a forgotten password, return to Sign In and click Forgot password?. Enter your account email address and click Send Reset Link.
- 7Open the reset email within the one-hour period shown on the confirmation screen. On Set New Password, enter at least eight characters in New Password and repeat the password in Confirm Password.
- 8Click Reset Password. Wait for the confirmation that your password has been updated, then click Sign In and use the new password.
- 9Click Sign Out when you finish.
Troubleshooting
Choose the symptom that matches what you see.
The account is deactivated
Contact the store about the account state. Password reset does not reactivate it.
A password-reset link is invalid or already used
Click Request Password Reset and use the newest reset email.
The verification link does not work
Check that you opened the latest verification message for this store and email address. Contact the store if verification still fails.
Continue with a related guide
Still stuck?
Open a support ticket. We’ll include this guide so you only need to explain what happened and where you got stuck.
Sign-in is required to protect store information.