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Testimonials

Manage Testimonials

Use Testimonials to manage customer quotes or reviews that can appear on storefront pages.

Before you start

  • Get permission to use customer quotes publicly.
  • Prepare short quotes that make sense without extra context.

What success looks like

  • Saved testimonials remain available for storefront content.
  • Visible testimonials use the saved quote and display details.

Quick start

The shortest path through this area.

  1. 1Open Content > Testimonials.
  2. 2Add a new testimonial or edit an existing one.
  3. 3Enter the customer display name, quote, and optional role, rating, or image.
  4. 4Save the testimonial.
  5. 5Use page or storefront settings to display testimonials where supported.

Common tasks

Open only the task you need.

Publish a testimonialUse a customer quote only when the store has permission to display it.
  1. 1Select Add Testimonial and enter the exact approved quote.
  2. 2Enter the public author name and optional role, rating, or image.
  3. 3Turn the testimonial active and save.
  4. 4Check the storefront area that displays testimonials for crop, spelling, and context.
Change which testimonials shoppers seeVisibility and order can be changed without deleting past content.
  1. 1Use the active control to hide a quote temporarily.
  2. 2Use the reorder control to change the sequence of active testimonials.
  3. 3Edit a quote only when the approved wording or attribution has changed.
  4. 4Delete it when permission was withdrawn or it should never be used again.

How this area works

Reference information for the choices on this page.

Good testimonial content
  • Keep quotes short and specific.
  • Avoid private customer information.
  • Use testimonials that match your store brand and community.
Where testimonials appear
  • Testimonials may appear in storefront widgets or custom pages.
  • They are customer-facing content, so review spelling and tone before publishing.
Actions on the Testimonials page
  • Use Add Testimonial to create a quote with quote text, author name, optional role or title, optional image, and optional rating.
  • Use Edit to correct wording, author details, image, or rating.
  • Use active/inactive toggles to control whether a testimonial is available to customer-facing pages.
  • Use reorder controls to change display order.
  • Use Delete only when the quote should no longer be used anywhere on the storefront.

Troubleshooting

Choose the symptom that matches what you see.

A testimonial does not appear on the storefront

Confirm the page or widget that displays testimonials is enabled and using the saved testimonial content.

Continue with a related guide

Manage PagesManage Branding

Still stuck?

Open a support ticket. We’ll include this guide so you only need to explain what happened and where you got stuck.

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