Customers
Update customer profile details or email
Update your name, phone number, or email address in your customer account.
Before you start
- Storefront → Account → Profile
- Sign in to your customer account.
What success looks like
- Your profile saves the new details. A changed email address must be verified before you sign in again.
Quick start
The shortest path through this area.
- 1Open Account → Profile.
- 2Update First Name, Last Name, or Phone.
- 3To change Email, enter the new address and your Current Password.
- 4Click Save Changes.
- 5If you changed your email, you will be signed out. Open the verification message sent to the new address, verify it, and sign in again.
- 6For other changes, wait for Saved! and check that Profile shows the updated details.
Troubleshooting
Choose the symptom that matches what you see.
Save is disabled after changing email
Enter the current password.
The new email is not usable yet
Complete the verification message sent to the new address.
Continue with a related guide
Still stuck?
Open a support ticket. We’ll include this guide so you only need to explain what happened and where you got stuck.
Sign-in is required to protect store information.