Users & Staff
Add a staff member
Create a staff login and assign a role that determines its access.
Before you start
- Settings → Users & Staff
- Your account needs Users & Staff: View permission to open the staff list. Inviting, editing, deactivating, assigning roles, and managing roles each require the corresponding permission.
What success looks like
- The staff list shows the new account with its selected role and status.
Quick start
The shortest path through this area.
- 1Choose Add Staff.
- 2Enter Full Name, Email, and a Password of at least 12 characters.
- 3Select an available Role.
- 4Choose Add Staff Member and wait for completion.
- 5Find the new account in Staff Members and verify its status and role.
- 6Have the staff member sign in with their own account and check the intended sections.
Troubleshooting
Choose the symptom that matches what you see.
The role picker is unavailable
Check your Assign roles permission and the roles you can grant.
The email is rejected
Check the validation message and whether that account already exists.
Continue with a related guide
Still stuck?
Open a support ticket. We’ll include this guide so you only need to explain what happened and where you got stuck.
Sign-in is required to protect store information.