Orders
Create storefront shipping methods and rules
Create the shipping choices shown at checkout and add rules for tracking, free shipping, or staff review.
Before you start
- Orders → Order settings → Storefront shipping
- Your account needs permission to update settings.
What success looks like
- Your saved methods and active rules determine the shipping choices and requirements for matching orders.
Quick start
The shortest path through this area.
- 1Under Shipping Methods, click Add or select Edit on an existing method.
- 2Enter its Name, Rate, and any Carrier, Free Over threshold, or Est. Delivery text. Click Create or Update.
- 3Use Activate or Deactivate to control whether the method is available. To remove it, click Delete and confirm.
- 4Under Shipping Rules, click Add and enter a Rule name.
- 5Under Condition — when, select Order total, Item count, or Single item value. Choose a comparison (>=, >, <=, or <) and enter the threshold.
- 6Under Action — then, select Require tracking, Free shipping, or Flag for review. Add a Staff message if the rule needs an explanation.
- 7Click Create or Update. Check the saved rule and its active status; use Activate, Deactivate, or Delete to manage it later.
Troubleshooting
Choose the symptom that matches what you see.
A shipping method is not offered
Check that the method is active and Offer Shipping is enabled under Storefront orders.
An order requires tracking unexpectedly
Review active Require tracking rules and the order’s values against their conditions.
Continue with a related guide
Still stuck?
Open a support ticket. We’ll include this guide so you only need to explain what happened and where you got stuck.
Sign-in is required to protect store information.