Payment Setup
Review drawer activity and shift totals
Find drawer openings, cash movements, and shift counts by station and date.
Before you start
- Dashboard → Cash drawer activity
- Your account needs Payments: Manage setup permission to open and configure Payment Setup. Viewing cash-drawer activity requires Payments: View status.
- Use Open Cash drawer activity in Help & support. If you have Payment Setup access, you can also open it from Overview.
What success looks like
- The list shows activity or shifts matching your selected station, dates, and filters.
Quick start
The shortest path through this area.
- 1Open Cash drawer activity and select Activity log or Drawer shifts.
- 2Select a Station. Include inactive stations if you need their historical records.
- 3Set the date range. Filter by activity type in Activity log or by shift status in Drawer shifts.
- 4For an activity, review the staff member, reason, note, amount, and connection details.
- 5For a shift, compare opening cash, expected closing cash, counted cash, and the amount over or short. Read any notes explaining the entries.
- 6Use the page controls for more records or click Refresh to load recent changes.
Troubleshooting
Choose the symptom that matches what you see.
A hardware test is missing from the sales list
Hardware tests and manual opens belong in drawer activity, not sales.
An older station is missing
Include inactive stations when selecting the filter.
Continue with a related guide
Still stuck?
Open a support ticket. We’ll include this guide so you only need to explain what happened and where you got stuck.
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