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Buylist

Reject one or several pending buylist submissions

Reject a pending submission or selected pending submissions. Their records stay in Completed with a Rejected status.

Before you start

  • Buylist → Pending
  • You need buylist view and update permissions. Permission to approve purchases alone does not allow rejection.

What success looks like

  • Confirmed rejections leave Pending and remain in Completed. Rejection does not delete history, record a purchase or payout, or move inventory.

Quick start

Choose the task you need. Each task has its own steps.

Reject one pending submission

  1. 1Open Buylist → Pending and open the submission. Check the customer and cards before proceeding.
  2. 2Click Reject All. Read the confirmation: the record will remain in Completed, and no purchase or payout will be recorded.
  3. 3Click Confirm Reject, or Cancel to keep it pending. Wait for the result.
  4. 4Open Completed, search for the submission and check its Rejected status.

Reject selected pending submissions

  1. 1Open Buylist → Pending. Search if needed, then select the submissions to reject. Check the selection count and selected rows; Clear removes the selection without changing them.
  2. 2Click Reject Selected. Review the number of submissions and the explanation that their history will be kept.
  3. 3Click Reject to proceed, or Cancel to leave the selected submissions unchanged. Wait for the results.
  4. 4Check Pending and Completed. Confirmed rejections appear in Completed with a Rejected status. If only some were confirmed, review the message and current records before selecting any to try again.

How this area works

Reference information for the choices on this page.

Important details
  • A recorded purchase cannot be rejected. Review accepted purchases in Ready to Stock or Completed; this action does not reverse a purchase or stock placement.

Troubleshooting

Choose the symptom that matches what you see.

Only some rejections were confirmed

The message gives the confirmed count. Check Pending and Completed to identify the current status of each submission. Only select records that still need rejection after reviewing the reason; successful requests are not replayed automatically.

I am not sure the rejection finished

Check Pending and Completed before trying again. A lost response can occur after the rejection was saved. Reopen the submission and use its current status, not the previous confirmation screen.

The submission could not be rejected

Read the message in the submission or list. A recorded purchase is protected. If access is missing, ask the store owner for buylist update permission.

Can I permanently delete the rejected record?

This action keeps the submission’s history. Find rejected records under Completed; it does not permanently delete them.

Continue with a related guide

BuylistFind a buylist submissionAdd accepted buylist cards to inventory

Still stuck?

Open a support ticket. We’ll include this guide so you only need to explain what happened and where you got stuck.

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