Payment Setup
Add, deactivate, or remove checkout stations
Create a checkout station for a location, choose a default, or remove a station from use.
Before you start
- Sales → Payment Setup → POS setup → Checkout stations
- Your account needs Payments: Manage setup permission to open and configure Payment Setup. Viewing cash-drawer activity requires Payments: View status.
What success looks like
- The station list shows the saved location, whether the station is active, and whether it is the default.
Quick start
The shortest path through this area.
- 1To add a station, click Add station, enter a Station name, select its Location, and click Create station.
- 2For an existing station, click Manage and choose the action you need: Make default, Deactivate to stop offering it in POS, or Reactivate to make it available again.
- 3To remove a station, click Delete, read the confirmation, and confirm only if you intend to delete it.
- 4Check the saved station list. Open POS, select the location and station, and check its terminal and hardware assignments. When several stations are available, choose the one you will use.
Troubleshooting
Choose the symptom that matches what you see.
How do I deactivate or reactivate a station?
Open Sales → Payment Setup → POS setup → Checkout stations. Find the station and click Manage. Click Deactivate to stop offering it in POS, or Reactivate to make it available again. Check the station’s active status in the list.
A station is missing in POS
Check that the station belongs to the selected location and is active, then refresh the station list.
Hardware belongs to a different station
Select the correct station in POS setup and check its device assignments before testing.
Continue with a related guide
Still stuck?
Open a support ticket. We’ll include this guide so you only need to explain what happened and where you got stuck.
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