Products
Upload, replace, or remove product images
Change a product photo or add more pictures. Upload a main image and up to three additional images for a product or individual option, then save the product.
Before you start
- Dashboard → Inventory → Products
- Your account needs permission to view products. Creating, updating, and deleting them require the corresponding product permissions.
What success looks like
- The saved product or option displays the images you selected.
Quick start
The shortest path through this area.
- 1Open Products, choose the product type and warehouse, then open the product’s Details tab. Expand the option when changing an option-specific image.
- 2Under Primary Image, choose the upload control or Replace and select a JPEG, PNG, GIF, or WebP file. Use Add secondary image for up to three additional pictures. Replace or Remove acts on the image beside that control.
- 3Wait for uploads to finish, then click Create or Update. Reopen the product to check the saved images. Cancel discards unsaved image changes.
- 4Before saving a replacement, use Reset to default or Revert where shown to return to the image saved when you opened the editor. Save again with Create or Update if you changed other images.
Troubleshooting
Choose the symptom that matches what you see.
An option shows the wrong image
Expand the intended option in Details and use its image controls. Check the image before clicking Update, then reopen the product to verify it.
The upload fails
Read the message in the product editor. Use a JPEG, PNG, GIF, or WebP file. Check which image is shown before choosing the file again; your other entered details remain in the form. Click Create or Update only after the intended image appears.
How do I add more pictures?
Use Add secondary image below the main image. You can keep up to three additional pictures for the product or expanded option. Wait for the uploads, then click Create or Update.
Can I undo an image change?
Before saving, Cancel discards your draft changes. Reset to default or Revert, when shown, restores the image saved when you opened the editor. After saving, use Replace to upload a previous image again, then click Update.
Continue with a related guide
Still stuck?
Open a support ticket. We’ll include this guide so you only need to explain what happened and where you got stuck.
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