Marketplaces
Review and dismiss marketplace alerts
Open alerts to identify affected listings and find the next action. Download the affected-listings CSV when you need a list of the items involved.
Before you start
- Marketplaces → Activity → Alerts
- You need marketplace view permission. Connecting accounts, changing settings, disconnecting accounts, and starting syncs each require the relevant marketplace permission.
What success looks like
- You have the details needed to investigate the issue, and reviewed alerts can be marked as read.
Quick start
The shortest path through this area.
- 1Open Activity and read the alert’s provider, severity, title, message, and time.
- 2Click Review Listing for a listing discrepancy, or follow the alert’s account or inventory instructions.
- 3Click Download affected listings CSV if it is available.
- 4After reviewing the alert, click Dismiss. Use Mark all as read if you have reviewed the displayed alerts.
- 5Return to sync history or the relevant account or inventory page to check whether the original problem is resolved.
How this area works
Reference information for the choices on this page.
Important details
- Marking an alert as read does not correct credentials, change stock, fix a listing match, or rerun a failed sync.
Troubleshooting
Choose the symptom that matches what you see.
The same alert appears again
Check the underlying account, inventory, or sync problem. Dismissing its message does not prevent the issue from happening again.
Continue with a related guide
Still stuck?
Open a support ticket. We’ll include this guide so you only need to explain what happened and where you got stuck.
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