Inventory Tools
Trace an inventory quantity change
See who added or removed stock and why: review inventory activity for sales, receipts, imports, adjustments and other quantity changes.
Before you start
- Inventory Tools → Activity
- Your account needs permission to view inventory activity. Opening a linked order also requires permission to view transactions.
What success looks like
- The matching entries show the recorded actions behind inventory changes and links to related records when available.
Quick start
The shortest path through this area.
- 1Open Activity and select All inventory, Singles, or Products under Inventory type.
- 2Under Quantity change, choose All changes, Added stock, or Removed stock.
- 3Filter Action by the type of change you are investigating, such as Sale, Refund / return, Adjustment / count, Import, Transfer, Purchase / receipt, Inventory removed, Reservation / release, Packaging, or Order cancellation.
- 4Click Apply filters and review the matching entries.
- 5Open a related-record link to see the original order or other record. Use Previous and Next for more entries.
- 6Click Refresh to load recent activity or Clear to remove the filters.
Troubleshooting
Choose the symptom that matches what you see.
I cannot open the transaction
Viewing activity and opening transactions require separate permissions. Ask someone with transaction access to open the linked order.
The expected movement is missing
Clear filters and refresh. Record the item, warehouse, approximate time, and originating action for support if it still cannot be found.
Continue with a related guide
Still stuck?
Open a support ticket. We’ll include this guide so you only need to explain what happened and where you got stuck.
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