Products
Find products, variants, and scheduled items
Search products and options by name, SKU, or barcode in a warehouse, or find out-of-stock, scheduled, and presale items.
Before you start
- Dashboard → Inventory → Products
- Your account needs permission to view products. Creating, updating, and deleting them require the corresponding product permissions.
What success looks like
- The list shows the matching products and the stock for the selected location.
Quick start
The shortest path through this area.
- 1Open Products and select a product type.
- 2Select a warehouse to view its stock, or All Channels for a combined view. To add a location here, click Add Channel and complete the location details. After creating it, open Warehouses and edit its Sales Channels settings.
- 3Use Search products to find a name, SKU, or barcode, then narrow the list with the category filter. Select Uncategorized, Out of Stock, Scheduled Products, or Presale Items when relevant.
- 4Open a product or expand its options to check prices, stock, SKUs, barcodes, and POS and Online availability.
- 5Select a specific warehouse before changing stock or removing an item from a location.
Troubleshooting
Choose the symptom that matches what you see.
The list shows a different barcode
A product with options appears as one row. That row can show another option’s barcode. Open the product and expand the matching option to check its barcode and stock.
The product is in All Channels but not this location
It may have stock or an inventory association in another warehouse. Check the location before adding or moving stock.
The product is not visible online
Check Online Sales, the warehouse’s Online Store setting, stock or Unlimited Stock, and Release Schedule.
Continue with a related guide
Still stuck?
Open a support ticket. We’ll include this guide so you only need to explain what happened and where you got stuck.
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