Products
Combine products into variants or split them apart
Convert a standard product into a variable product, combine two or more products into options, or split a variable product into separate products. Save or confirm the change, then reopen the products to check them.
Before you start
- Dashboard → Inventory → Products
- Your account needs permission to view products. Creating, updating, and deleting them require the corresponding product permissions.
What success looks like
- The product list shows the combined product with its options, or the separate standard products created by the split.
Quick start
The shortest path through this area.
- 1To add options to a standard product, open Products, choose its type and warehouse, then open the product. Click Convert to Variable Product, complete the options and click Update. Cancel leaves the saved product unchanged.
- 2To combine existing products, select their rows in the same product list. Click Combine to Variable, review the confirmation and click Combine. Select at most one existing variable product; the selected standard products become options.
- 3To separate a saved variable product, open it and click Split into simple products. Review the confirmation and click Confirm. Cancel leaves it grouped.
- 4Reopen the resulting products and check their names, barcodes, prices and stock in each location.
Troubleshooting
Choose the symptom that matches what you see.
I do not see Split into simple products
After choosing Convert to Variable Product, click Update to save the conversion, then reopen the saved product. Split is available for saved variable products.
Combine to Variable is unavailable
Select at least two product rows on the current page and leave bulk Edit mode. Your account needs product update permission. Select at most one existing variable product.
The operation failed or timed out
Refresh the list and check whether the products have already been combined or split before trying again. Keep the error message if the result is unclear.
Continue with a related guide
Still stuck?
Open a support ticket. We’ll include this guide so you only need to explain what happened and where you got stuck.
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