Events
Find an event and check in registered players
Open an event to view its registrations and payments, then mark arriving players as checked in. Removed registrations remain available in the event’s history.
Before you start
- Content → Events
- You need Events: View permission to open events. Creating, editing, or canceling events requires the corresponding permission. Refunding a paid registration also requires Issue refunds.
What success looks like
- The selected player is marked as checked in. Previous removed registrations stay in the event history.
Quick start
The shortest path through this area.
- 1Choose Today’s Events, Upcoming Events, or Completed Events.
- 2Use Event type or TCG filters when available, then open the correct event and date.
- 3In Registrations, check the player’s name, email, registration status, and payment.
- 4Click Check In for the arriving player and confirm that their status changes.
- 5Expand Removed players if you need to review a removed registration or its payment history.
- 6Use Register again only when you want to create a new active registration for a removed player.
Troubleshooting
Choose the symptom that matches what you see.
A player is missing from the active list
Check that you opened the correct event and date, then look under Removed players.
The payment says record missing
Review the payment history before treating the registration as paid. Contact support with the event and registration details if the payment cannot be found.
Continue with a related guide
Still stuck?
Open a support ticket. We’ll include this guide so you only need to explain what happened and where you got stuck.
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