Store Settings

Publish or remove storefront policy text

Save policy text to create public policy pages and their storefront footer links.

Before you start

  • Settings → Store Settings → Storefront Policies
  • Your account needs Store Settings: View permission to open this page and Change settings permission to save changes. Account and billing actions depend on your account’s access.

What success looks like

  • Each saved policy with text has a public page and footer link. Policies with empty text are hidden.

Quick start

The shortest path through this area.

  1. 1Open Storefront Policies and select Privacy Policy, Store Terms, Shipping Policy, or Returns and Refunds.
  2. 2To publish or change a policy, enter its text in Policy text. To remove a policy, clear its text.
  3. 3Review all four tabs, then click Save all policies and wait for the saved-and-published confirmation.
  4. 4Open your storefront and use the policy links in its footer to check the saved pages.

How this area works

Reference information for the choices on this page.

Important details
  • Each policy supports up to 20,000 characters of plain text.
  • The Published or Not added label beside a tab reflects the text currently in the editor. Wait for the save confirmation before treating changes as published.

Troubleshooting

Choose the symptom that matches what you see.

Current policies could not be loaded

Reload the page. Editing stays disabled until your saved policies load.

A policy page is missing

Check that its text is nonempty and Save all policies succeeded.

Formatting tags appear as text

The policy editor uses plain text.

Continue with a related guide

Still stuck?

Open a support ticket. We’ll include this guide so you only need to explain what happened and where you got stuck.

Sign-in is required to protect store information.

Open support ticket