Customers

Add, edit, set a default, or delete a saved address

Save shipping addresses for checkout and choose the one you use most often as the default.

Before you start

  • Storefront → Account → Addresses
  • Sign in to your customer account.

What success looks like

  • The address list shows your saved addresses and the selected default.

Quick start

The shortest path through this area.

  1. 1In Account → Addresses, click Add Address to create an address, or use Edit address beside an existing one.
  2. 2Enter the recipient’s name, address lines, city, state, ZIP code, and phone number. Address line 1, city, state, and ZIP code are required.
  3. 3Select Set as default address to use this address as your default. Saving it replaces the previous default.
  4. 4Click Save for a new address or Update for an existing one. Check the address and Default label in the list.
  5. 5To remove an address, click its trash icon, labeled Delete address, then click Delete to confirm. Use the adjacent Cancel address deletion control to keep the address.
  6. 6At checkout, select a saved shipping address or choose Enter new address.

Troubleshooting

Choose the symptom that matches what you see.

A previous order still has its old address

Saved-address changes do not rewrite the shipping address already recorded on an order. Contact the store about that order.

Continue with a related guide

Still stuck?

Open a support ticket. We’ll include this guide so you only need to explain what happened and where you got stuck.

Sign-in is required to protect store information.

Open support ticket