Point of Sale
View POS history, reprint a receipt, or void a transaction
Open a completed transaction to review its items and payments, print another receipt, or use the available void action.
Before you start
- POS → History
- Your account needs permission to view transaction history. Voiding a transaction also requires refund permission.
What success looks like
- Reprinting opens the print dialog or sends the receipt to the assigned printer. A successful void appears in the transaction’s status.
Quick start
The shortest path through this area.
- 1Open History and find the transaction by order number, time, customer, or amount. Use the page controls to see more transactions.
- 2Select the transaction to view its items, totals, payment methods, and status.
- 3To print another receipt, select a checkout station and click Reprint Receipt. The confirmation tells you whether the receipt opened in the browser print dialog or was sent to the station’s printer.
- 4To reverse a sale with store credit activity, use Refund in dashboard Orders. For a trade-in with credit activity, contact your manager or MintLGS support. For other eligible transactions, click Void Transaction and then Confirm Void.
- 5Check the updated transaction status. For item refunds or fulfillment changes, open the original order in dashboard Orders.
Troubleshooting
Choose the symptom that matches what you see.
Reprint asks for a checkout station
Select the station whose printer you want to use, then return to History and reprint the receipt.
The void failed
Keep the error message and check the original transaction’s status. Contact a manager or support if you cannot determine whether the void completed.
I cannot find the transaction
Check the other pages in History and confirm that your account has access. You can also search and filter transactions in dashboard Orders.
Continue with a related guide
Still stuck?
Open a support ticket. We’ll include this guide so you only need to explain what happened and where you got stuck.
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