Help CenterPoint of Sale

Point of Sale

Set up receipt printing or a USB cash drawer

Choose how this browser prints receipts and connects to the checkout station’s cash drawer.

Before you start

  • POS → More → Hardware
  • Your account needs permission to take POS payments. Discounts, transaction history, refunds, station settings, and cash-drawer actions may require additional permissions.

What success looks like

  • The Hardware screen shows the receipt printer and drawer connection chosen for this browser and station.

Quick start

Choose the task you need. Each task has its own steps.

Choose receipt printing

  1. 1Open POS on the computer and browser used at the station, then select More → Hardware.
  2. 2Under Receipt printing on this browser, choose Browser print dialog or Assigned connector printer.

Connect a USB or serial drawer

  1. 1To connect a supported USB or serial drawer directly, click Choose USB drawer and select the device in the browser’s prompt.
  2. 2Select the command and Connection speed specified for your adapter, then click Test drawer.
  3. 3Close the drawer fully before clicking Calibrate sensor. Check that calibration succeeds.

Use the assigned connector drawer

  1. 1To use the assigned Hardware Connector drawer instead, open POS → More → Hardware and click Use connector for drawer. Check the station assignment before testing the drawer.

Forget a direct drawer connection

  1. 1To remove a saved direct connection, open POS → More → Hardware and click Forget for that connection.

How this area works

Reference information for the choices on this page.

Important details
  • These browser choices are local to the browser profile and station. Another computer or browser profile needs its own selection.
  • Direct browser USB/serial support depends on the browser and device. Use the offered alternatives when it is unavailable.

Troubleshooting

Choose the symptom that matches what you see.

The settings are missing on another computer

These choices are saved for each browser profile and station. Select the station and configure the other computer’s browser separately.

Calibration failed

Close the drawer fully and check that the adapter supports a drawer sensor. Do not rely on the open-or-closed status until calibration succeeds.

Continue with a related guide

Point of SalePayment SetupOpen the drawer without a sale and review its activity

Still stuck?

Open a support ticket. We’ll include this guide so you only need to explain what happened and where you got stuck.

Sign-in is required to protect store information.

Open support ticket