Dashboard
Submit and follow a feature request or bug report
Send a feature request to describe something you want MintLGS to support, or a bug report to explain a part of the platform that is not working as expected.
Before you start
- MintLGS account dashboard → Support → New Ticket
- Sign in with an active owner or staff account. Your permissions determine which summaries and pages you can see.
What success looks like
- MintLGS receives your request or report. When a response is available, you can open the conversation and follow up.
Quick start
The shortest path through this area.
- 1Open Support, click New Ticket, and select Feature Request or Bug Report.
- 2For a feature request, enter a title and explain the task you are trying to complete. Describe what you need the platform to do.
- 3For a bug report, explain how to reproduce the problem. Include what happened, what you expected, and any error message.
- 4Review the details and submit the form. Wait for the confirmation that MintLGS received it.
- 5Once a response is available, open the conversation from Support or from Your Feedback on the Feedback page.
- 6Reply in that conversation if you need to provide more details.
Troubleshooting
Choose the symptom that matches what you see.
I need help with something I am doing now
Select Support when you need assistance completing an existing task. Use Feature Request for a capability you would like added to MintLGS.
Continue with a related guide
Still stuck?
Open a support ticket. We’ll include this guide so you only need to explain what happened and where you got stuck.
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