Products
Search and buy storefront products
Find a product, choose its option, and add the quantity you want to your cart.
Before you start
- Storefront → Products or search
- You can browse without signing in. Online purchases must be enabled to add items to the cart.
What success looks like
- The selected product option and quantity appear in your cart. Adding an item does not place an order or reserve stock.
Quick start
The shortest path through this area.
- 1Open Products on the store’s website, or use the storefront search to find a product.
- 2Use the available Product type, Category, and Brand filters. Choose Product type before Category. On a phone, tap Filters to open these controls, then View products to return to the results.
- 3Use Sort by and the page controls to browse. To start over, use Clear all or Clear all filters; this clears the search and filters.
- 4Open a product and review its name, images, description, price, and availability.
- 5If the product has options, check the option already selected and choose the one you want. The store may show a dropdown, buttons, images, or color choices. Check the selected option’s price and available quantity.
- 6Use the plus and minus quantity controls, check the Total, and click Add to Cart. Stock, presale limits, and the maximum per online order may limit the quantity.
- 7Open the cart and check the product option, quantity, and price before continuing to checkout.
Troubleshooting
Choose the symptom that matches what you see.
Category is disabled
Choose Product type first. Only categories available for that type are offered.
I cannot find the filters on my phone
Tap Filters above the results. Changes update the catalog immediately; tap View products to close the filters.
The product is visible but cannot be bought
Read the stock, Coming soon, presale, or Online purchases unavailable message. A visitor cannot change the store’s sales settings. Contact the store if you need help.
The product details did not load
Click Retry. If the problem continues, contact the store. If Product not found appears instead, use Back to products to look for another item.
Continue with a related guide
Still stuck?
Open a support ticket. We’ll include this guide so you only need to explain what happened and where you got stuck.
Sign-in is required to protect store information.